Terms of use

Welcome at Cryptuoso (hereafter also “Cryptuoso” or “we/our”). We offer online software as a service (SaaS) through our website https://wwww.cryptuoso.com (the “Website”).
Our software (“Software”) enables you to trade and invest in cryptocurrencies by means of an automatic crypto trading robot – of which (solely) you control and configure the settings.

These Terms of use (the “Terms”) apply to the relationship between Cryptuoso and you for any use of the Website and the Software that Cryptuoso offers. You cannot use the Software without accepting these Terms.

Definitions

Cryptuoso is also referred to as “we”.
User(s): individual private person(s) or legal entity making use of the Website or Software. Users are also referred to as “you”.
Software: the software Cryptuoso has developed to enable Users to trade in cryptocurrencies on the crypto market, in the form of a crypto trading robot.
The Software is also referred to as “Cryptuoso robot”. The Software is available through the Website https://www.cryptuoso.com.
Signals: information provided by Cryptuoso robots that scan the crypto market and provide the Users with signals and trading tactics. Users have the option to configure the Software as such that it will send messages in messanger about buy/sell actions or automatically buy/sell currencies on the basis of information of Signals.

Registration and personal account

If you want to use our Website and Software, go to https://www.cryptuoso.com.
You will need to register and create a personal account in order to use the Website and Software.
You must protect the login details of your account and keep your password strictly secret.
We will assume that all actions taken from your account are done by you or under your supervision.
You agree to provide up-to-date, complete and accurate information on your account. You agree to promptly update your personal account when necessary, so that we can contact you if needed.

Offers and prices

All offers and free trials on the Website are without obligations.
However, all offers and free trials are always subject to these Terms. The prices on the Website do not include taxes and expenses.
We can always adjust our prices. The price change will take effect immediately.

Fair use of our Website and Software

By using our Website and Software, you declare to be at least 18 years old.
You may not use the Website and Software in such way that you violate any applicable laws and regulations.
As a condition for using the Website and Software, you agree not to provide any information, data or content to us or the Website and Software that is incorrect, inaccurate, incomplete or that violates any law or regulation. In addition, you agree that you will not, nor allow third parties to:

  • enter any non-public / secure areas of the Website or Software;
  • send viruses, worms, junk mail, spam, chain letters, unsolicited offers or ads of any kind and for any purpose;
  • investigate, scan or test the Website of Software or any other related system or network, or violate any security or authentication;
  • use any automated systems of software to withdraw data from the Website (“screen-scraping”);
  • make and distribute copies of the Website or Software;
  • attempt to sell, distribute, copy, rent, sub-license, loan, merge, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange, translate, hack, distribute, harm or misuse the Website or Software;
  • create derivative works of any kind whatsoever.

You may not create an account under someone else’s name or act like someone else in any other way.
In case the account concerns a corporate account, only an authorized person is allowed to trade with the corporate account. It is the responsibility of the user of the corporate account that only authorized persons have access to the account.
If you receive personal data or other sensitive information from other users, you will keep this information secret. Cryptuoso is entitled to (temporarily or permanently) block your account and deny you access to the Website, if we suspect abuse of the account or the Website.
We can also block your account or deny you access to the platform if you do not comply with these Terms, including conditions and policies referenced herein.

Privacy

When you make use of our Website and Software, we will collect certain personal data from you. In our Privacy Policy you can read which personal data we collect and for what purposes. You can find our privacy policy here:https://www.cryptuoso.com/privacy.

Intellectual property

Cryptuoso is the exclusive licensee of all intellectual property rights vesting in and relating to (all content made available through) the Website and the Software, such as – but not limited to – patents, patent applications, trademarks, trademark applications, database rights, service marks, trade names, copyrights, trade secrets, licenses, domain names, know-how, property rights and processes (“Intellectual Property Rights”).
Cryptuoso grants its Users a non-transferrable, non-exclusive, non-sublicensable and revocable license intended for fair use of the Website and Software on the subscription basis as offered by us at https://www.cryptuoso.com.
You are not allowed to access the content of the Website and Software for any other purpose, such as selling or distributing the content of the Website and Software.

Availability of the Website and Software and disclaimer of warranties

The Website and Software are available on computers and handheld mobile devices running iOS and Android. Cryptuoso will use reasonable efforts to make the Website and Software available at all times. However, User acknowledges that the Website and Software are provided over the internet and mobile networks and thus the quality and availability of the Website and Software may be affected by factors outside Cryptuoso's reasonable control.
Cryptuoso does not accept any responsibility whatsoever for unavailability of the Website and Software, or any difficulty or inability to download or access content, or any other communication system failure which may result in the Website or Software being unavailable.
Cryptuoso is not responsible for any support or maintenance regarding the Website or Software. Cryptuoso may – at its own discretion – update, modify, or adapt the Website or Software and their functionalities from time to time to enhance the user experience. Cryptuoso is not responsible for any downtime resulting from these actions.
To the maximum extent permitted by applicable law, Cryptuoso hereby disclaims all implied warranties regarding the availability of the Website and Software. The Website and Software are provided "as is" and "as available" without warranty of any kind.

Support section, advice and disclaimer

Cryptuoso has a Support section where User can ask questions about the Website and Software. Cryptuoso will only give advice about the functioning of the Website and Software.
Cryptuoso explicitly does not:

  • Give Users any personal advice on recommended settings for the robots;
  • Give Users any personal financial advice.

Cryptuoso may upload general tutorials and academy videos on the Website, about the functioning of the Website and Software.
All tutorials, videos and templates uploaded by Cryptuoso are general and contain in no way personal and/or financial advice.
All use of these advices is at the sole risk of the User.
All use of trading robots is at the sole risk of the User.

Risks

User is aware of the accompanying risks of possessing, trading and using crypto currencies and takes full responsibility for these risks.

Liability

Nothing in these Terms of use shall exclude or limit Cryptuoso's liability when it cannot be excluded or limited under applicable law.
Cryptuoso is not liable to you for any (direct or indirect) damage you suffer as a result of the use of the Website or Software or the content provided thereon. For example, Cryptuoso is not liable for:

  • the proper functioning of (hyper)links provided by the Website or Software;
  • the quality of any template containing robot settings, provided by Users on the Website;
  • the (lack of) financial benefit for the Users through the use of the Website or Software;
  • any situation where Users mobile device, login details and/or password is stolen and any third party subsequently makes use of the Website or Software without User’s consent;
  • any damage or alteration to User’s equipment including but not limited to computer equipment or a handheld device as a result of the installation or use of the Website or Software;
  • a failure to meet any of Cryptuoso's obligations under these Terms of use where such failure is due to events beyond Cryptuoso's reasonable control.

The information and data on “Telegram Community” are User Generated.
Cryptuoso has no influence on the data and information that is transmitted between Users on Telegram Community, and Cryptuoso will not monitor any content shared by Users.
Therefore, Cryptuoso is not liable for any data and information on Telegram Community. Cryptuoso may remove content and information from Telegram Community if we are notified that the content or information is unlawful, violating these Terms of use or is otherwise inappropriate.

Indemnification

Users will indemnify, defend, and hold Cryptuoso harmless from and against all liabilities, damages and costs (including settlement costs and reasonable attorneys’ fees) arising out of third party claims regarding:

  • any injury or damages resulting from behaviour of User related to the use of our Website and Software; and
  • breach by User of these Terms of use or violation of any applicable law, regulation or order.

Miscellaneous

Cryptuoso reserves the right to change these Terms of use. When we change these Terms of use in a significant way, we will notify Users by newsletter (if User has provided us with his e-mail address to this end) and post a notification on our Website along with the updated Terms of use.
By continuing to use the Website, you acknowledge the most recent version of these Terms of use.
If we do not enforce (parts of) these Terms of use, this cannot be construed as consent or waiver of the right to enforce them at a later moment in time or against another User.
User cannot transfer the rights and obligations from these Terms of use to third parties.

Severability

The invalidity or unenforceability of any provision of these Terms of use shall not affect the validity or enforceability of any other provision of these Terms of use. Any such invalid or unenforceable provision shall be replaced or be deemed to be replaced by a provision that is considered to be valid and enforceable and which interpretation shall be as close as possible to the intent of the invalid provision.

Complaints, comments and suggestions

Cryptuoso strives to give you optimal service. If you have a complaint, comment or suggestion, you can contact us at info@cryptuoso.com
Please provide us with your contact details, and a clear description and reason for your complaint. Complaints are usually processed within 7 working days.